PRIVACY POLICY

Last updated Jul 29, 2025 12:00 PM

Welcome to Fitconnect. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your data when you use the Fitconnect mobile application. We comply with global privacy regulations including:

The General Data Protection Regulation (GDPR) – European Union
Personal Data Protection Act, No. 9 of 2022 – Sri Lanka

1. INTRODUCTION
2. DATA WE COLLECT
3. HOW WE USE YOUR DATA
4. LEGAL BASIS FOR PROCESSING (GDPR & SRI LANKA PDPA)
5. SHARING YOUR DATA
6. THIRD-PARTY SERVICES
7. DATA STORAGE AND SECURITY
8. YOUR RIGHTS AND CHOICES (GDPR & SRI LANKA PDPA)
9. DATA RETENTION
10. CHILDREN’S PRIVACY
11. INTERNATIONAL DATA TRANSFERS
12. CHANGES TO THIS POLICY
13. CONTACT US

1. INTRODUCTION

Fitconnect ("we", "us", or "our") is a gym membership management system designed to help users track and manage their health and fitness activities. Through our mobile application, users can monitor their physical progress, synchronize health data from platforms like Apple Health and Google Fit, and manage their gym memberships in a convenient and secure manner.

This Privacy Policy outlines how we collect, use, store, share, and protect personal and health-related data. By using Fitconnect, you agree to the terms of this policy and consent to the processing of your data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), Sri Lanka’s Personal Data Protection Act, No. 9 of 2022, and other relevant data protection regulations.

2. DATA WE COLLECT

We collect the following types of personal and health-related data:

Category	Details
Personal Information	Name, email, date of birth, gender (if provided)
Physical Metrics	Height, weight
Health Data	Steps, calories burned/consumed, activity levels, heart rate, sleep duration
Synced Health Data	From Apple Health or Google Fit (only with user permission)
Device & Usage Data	Device ID, OS version, app interactions, crash reports

All data is collected directly from you or through your connected devices and platforms, with your consent.

3. HOW WE USE YOUR DATA

We use your data for the following purposes:

To personalize and deliver fitness insights
To track health and performance goals
To sync with third-party health platforms
To provide technical support
To ensure legal compliance
To improve and secure our services

We do not sell your personal data.

Depending on your location, our legal basis for collecting and processing your data includes:

Jurisdiction	Legal Basis
European Union (GDPR)	Consent, performance of contract, legal obligation, legitimate interest
Sri Lanka (PDPA No. 9 of 2022)	Consent, contract fulfillment, compliance with legal obligations, legitimate interest

Where consent is required (such as syncing Apple Health/Google Fit data), you may withdraw it at any time.

Your data may be shared with:

Trusted third-party service providers (e.g., cloud storage, analytics, crash reporting)
Health platforms (e.g., Apple Health, Google Fit) — only with your explicit consent
Legal authorities, when required by law

All third parties are contractually obligated to protect your information and use it only for specified purposes.

6. THIRD-PARTY SERVICES

You can choose to connect Fitconnect with Apple HealthKit or Google Fit. When connected, you authorize Fitconnect to access certain health metrics. These services are governed by their own privacy policies, not ours.

7. DATA STORAGE AND SECURITY

We store your data securely using industry-standard encryption and access controls. We also implement physical and administrative safeguards to prevent unauthorized access, alteration, or disclosure.

Although we strive to use commercially acceptable means to protect your data, no method is 100% secure.

Depending on your country, you have the right to:

Right	Description
Access	Request a copy of your personal data
Rectification	Correct inaccurate or incomplete data
Erasure (Right to be Forgotten)	Request deletion of your personal data
Restriction of Processing	Ask us to limit how we use your data
Data Portability	Receive your data in a structured, machine-readable format
Object	Object to processing based on legitimate interest or for direct marketing
Withdraw Consent	Revoke previously given consent at any time
Lodge Complaint	File a complaint with your local Data Protection Authority

To exercise your rights, email us at hello@fitconnect.me. We may request verification of your identity before processing your request.

9. DATA RETENTION

We retain your data for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal or regulatory obligations
Resolve disputes and enforce our agreements

You may request deletion of your data at any time by contacting us.

10. CHILDREN’S PRIVACY

Fitconnect is not intended for children under 13 years of age (or the equivalent age of digital consent in your jurisdiction). We do not knowingly collect data from children without verified parental consent.

11. INTERNATIONAL DATA TRANSFERS

If you access Fitconnect from outside the country where our servers are located, your information may be transferred across borders. We implement safeguards such as:

Standard Contractual Clauses (SCCs)
Data processing agreements
Compliance with local transfer mechanisms (e.g., PDPA, GDPR)

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted in the app or on our website. If the changes are significant, we will notify you via email or in-app notifications.

13. CONTACT US

If you have questions or want to exercise your data rights, contact us:

Email: hello@fitconnect.me
Phone: +94 74 025 0415
Mailing Address: No 380/3/2, Pragathi Mawatha, Wedagewaththa Road, Magammana, Homagama, Sri Lanka.